Help & Support Center
Find answers to your questions and learn more about Zolmi.
Frequently Asked Questions
You can reset your password by visiting the login page and clicking on the 'Forgot Password?' link. You will receive an email with instructions on how to create a new password. If you don't receive the email, please check your spam folder or contact us at support@zolmi.com.
We provide a comprehensive set of video tutorials and written guides in our online knowledge base. You can usually find a link to it within your Zolmi dashboard or by visiting our main website's support section. For specific topics, you can also use the search function within the knowledge base.
Our customer support team is here to help! You can reach us via email at support@zolmi.com. For urgent issues, Pro plan subscribers may have access to priority phone support. Please include as much detail as possible about your query so we can assist you effectively.
Yes, absolutely! Zolmi supports importing client data from various formats, typically CSV or Excel files. We have tools and guides to help you with this process. If you need assistance, our support team (support@zolmi.com) can guide you through the migration to ensure a smooth transition.
Zolmi is a cloud-based platform, which means you don't need to install any software on your computer. All you need is a device (computer, tablet, or smartphone) with a modern web browser (like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge) and a stable internet connection.
Data security is a top priority at Zolmi. We use industry-standard security measures, including encryption, to protect your data. For more details, please refer to our Privacy Policy. You retain ownership of your data.
Zolmi offers various customization options, including service setup, staff management, branding for your online booking page, and configurable settings for notifications and reminders. For very specific needs, please discuss them with our sales or support team.