# Zolmi UAE: salon team, booking and pricing questions answered

Keep reception's calendar clear, give each employee the access they need and review the day's results. Zolmi helps UAE salon owners and managers organise bookings, staff, commissions, client records and stock. Managers and staff working across several locations can switch between the locations they have access to.

**14-day free trial · No card required · Prices in AED · No booking commissions**

[Start your free trial](https://ai.zolmi.com/sign-up) · [Jump to UAE prices](#what-does-zolmi-cost-for-a-uae-salon-team) · [See a demo](https://zolmi.ae/demo)

## How can I make a busy team calendar easier to use?

Choose **All Staff**, **Working Staff** or select individual team members to display. Reception can focus on the people they need to book, while a manager can bring the wider team into view.

You can also reorder staff columns, putting the people reception needs most near the start. Reception and admin staff can have profiles without appearing as bookable staff in the diary.

Staff-column order also affects the order shown in online booking. Changing the display does not change anyone's access permissions; those are managed separately.

[How to reorder staff columns](https://help.zolmi.com/how-do-i-change-the-order-of-staff-columns-in-my-calendar/).

## Can each employee have their own login?

Yes. You can give each employee their own login and customise their permissions. Options include **view-only access**, **calendar-only access**, and hiding **client contact details, reports or prices**.

Set access to suit each person's job, whether they work in reception, provide services or manage the salon. You can change permissions as responsibilities change and remove access when someone leaves. Choosing which staff appear in the calendar is separate from controlling what a person can access.

[How staff logins and permissions work](https://help.zolmi.com/how-do-i-create-a-staff-profile-with-individual-log-in/).

## Can I organise shifts, breaks and different services?

Zolmi supports staff working hours, breaks, time off, service durations and service assignments. You can repeat shifts across selected days or a date period. Staff working hours help determine their online-booking availability.

For a client having colour, nails and a blow-dry, plan each service's duration and the specialist needed. Use that real visit in your trial to check the handovers. If you need overlapping services, colour-processing gaps or shared treatment-room scheduling, include those in your demo so the exact booking behaviour is clear.

## Can I manage more than one salon branch?

Managers and staff can be given access to **several Zolmi locations and switch between them easily**. This is useful when you oversee more than one salon or an employee works at different venues.

You work within each location. Zolmi does not currently provide a central head-office hub, combined reporting across branches or tools to transfer staff schedules between locations. Ask for a subscription quote covering the locations and staff you need.

## Can online bookings sit alongside phone bookings and walk-ins?

Yes. Reception can enter appointments received by phone or in person. Clients can also book through your connected Belliata booking page or link, including outside opening hours, with appointments added to Zolmi.

Share your booking link on your website and social profiles. Belliata is the connected client-facing booking product; Zolmi is the software your salon team uses. You can offer online booking without replacing your website.

## Can reminders and deposits help with missed appointments?

Zolmi supports SMS and email appointment confirmations and reminders, with client confirmation, cancellation or rescheduling links where configured. Zolmi does not offer WhatsApp messaging.

SMS appointment messages are charged separately, with UAE pricing starting from **AED 0.52**. Check the applicable message rate and charging unit when budgeting for reminders.

Online deposits or prepayments use Stripe where supported and enabled. Confirm your salon's UAE payment setup and processing charges before taking live payments. A deposit feature does not automatically allow a no-show charge to a saved card.

## How can the manager review the day and staff performance?

Use **end-of-day reporting** to review the day's trading and **staff performance reports** to see how the team is doing. Staff sales and commission records help you discuss results with each employee and prepare payroll figures.

Zolmi's checkout tools record services, retail products, discounts, tips and payment methods. The manager can review sales and payment records alongside the day's appointments. Reports relate to the location you are working in; they are not a combined head-office report across branches.

Card payments taken on your salon terminal are processed by your payment provider. Recording that payment in Zolmi does not mean the terminal is directly integrated.

[Explore checkout features](https://zolmi.ae/features/salon-pos-software-system-point-of-sale-app).

## Can I set up commissions to suit my salon?

Yes. You can create commission schemes to suit your salon and manage staff service and retail commissions in Zolmi. Review commission records alongside staff sales and performance, so you have the figures together when preparing payments to your team.

Use these figures alongside your accounting and payroll process. Commission management does not establish UAE WPS or statutory payroll support.

## Can I create my own client consultation forms?

Yes. You can create your own client forms with the questions your salon needs, rather than relying on one fixed questionnaire. Use them to collect information relevant to your services, such as treatment preferences, consultation details and consent.

Client records can also hold appointment history, colour formulas, treatment notes and images. Staff can prepare for the next visit using the information their permissions allow them to access.

[Explore client records](https://zolmi.ae/features/salon-client-records).

## Can I track products sold and products used during services?

Stock tools cover retail products and professional-use products. Product usage can be recorded at checkout, helping you track both items sold and products used during services. Start is limited to 10 stock products; check Pro if you need broader stock management.

[Explore stock management](https://zolmi.ae/features/salon-inventory-software-management-app).

## Can Zolmi help us collect Google reviews?

Yes. Google Review Booster can automate requests for clients to leave a review on your salon's Google Business Profile. This reduces the manual work of asking for feedback after appointments. The client chooses whether to post a review and what to say; Zolmi does not automatically publish a review on their behalf.

## What about memberships, packages and gift cards?

Zolmi offers membership and gift-card tools, with packages available where configured. Bring one of your actual offers to the demo: for example, a course of treatments or a gift card used over several visits. Check the balance, expiry and refund workflow before moving existing balances across. Access to multiple locations does not itself mean package or gift-card balances are shared.

## What does Zolmi cost for a UAE salon team?

Zolmi offers **Start** and **Pro** in AED. The subscription depends on the plan, staff count and billing period. These examples use the public staff calculator; they are not quotes for multiple branches.

### Monthly billing

| Staff count | Start per month | Pro per month |
|---|---:|---:|
| 5 | AED 128 | AED 200 |
| 10 | AED 188 | AED 300 |
| 20 | AED 308 | AED 500 |

Start costs AED 80 for the first staff member plus AED 12 for each additional staff member per month. Pro costs AED 120 plus AED 20 per additional staff member.

### Annual billing

| Staff count | Start: monthly equivalent / annual payment | Pro: monthly equivalent / annual payment |
|---|---:|---:|
| 5 | AED 92 / AED 1,104 | AED 164 / AED 1,968 |
| 10 | AED 132 / AED 1,584 | AED 244 / AED 2,928 |
| 20 | AED 212 / AED 2,544 | AED 404 / AED 4,848 |

Annual subscriptions are paid annually in advance. Start's monthly equivalent is AED 60 plus AED 8 per additional staff member; Pro's is AED 100 plus AED 16 per additional staff member.

Prices exclude applicable taxes unless stated otherwise. Confirm which staff count towards billing, including reception-only accounts, and the price for additional branches. SMS and third-party payment-processing charges are separate from the subscription. Zolmi does not charge booking commissions.

Prices checked on 24 September 2026. [Calculate your team's current price](https://zolmi.ae/pricing).

## Should I choose Start or Pro?

**Start** lists scheduling, staff and client management, online booking, SMS notifications, basic analytics and stock management for up to 10 products.

**Pro** lists POS features, business reporting, stock management, Google Review Booster, priority support and a dedicated account manager. Include Pro in your comparison if checkout, retail stock and management reporting are central to your day.

Check the [current plan comparison](https://zolmi.ae/pricing) against your required tasks, including permissions, commissions and any branch setup.

## Can you help us switch and train reception?

Yes. Zolmi offers help with calendar settings, services, client-data imports and staff training. Client lists can typically be imported from CSV or Excel files.

Agree what will transfer before changing systems. Future appointments, treatment notes, forms and package balances need their own checks; importing contacts is not the same as importing every record. Check a sample and keep your original export.

Support is available through Live Chat in the dashboard and at support@zolmi.com. Demo and training calls can be arranged. If Arabic screens, Arabic client messages or support during specific UAE hours are essential, confirm each requirement with the team.

## Can we use computers, tablets and phones?

Yes. Zolmi works in a modern browser on computers, tablets and smartphones with a stable internet connection. Test your reception device and a staff phone during the trial, especially with your actual team size and a busy day's appointments.

## What happens if I cancel, and where is our data stored?

Paid subscriptions renew automatically unless cancelled before renewal. Cancellation normally takes effect at the end of the paid period. Paid fees are generally non-refundable, except where law or an explicit offer provides otherwise. See the [UAE Terms & Conditions](https://zolmi.ae/terms-conditions).

Your business retains ownership of its data. Export is available through supported features or with assistance; exceptional or complex export work may carry a fee disclosed in advance. Arrange the records you need before closing the account.

The [Privacy Policy](https://zolmi.ae/privacy-policy) identifies primary hosting in Germany and backup storage in the United States. Zolmi is operated by Umov Sp. z o.o., a company registered in Poland.

## What should we try first?

Use the **14-day free trial, with no card required**, to run a realistic salon day: choose the staff shown in reception's calendar, set employee permissions, create a client form and review an end-of-day report. Have reception and the manager try the tasks they perform most often.

[Start your free trial](https://ai.zolmi.com/sign-up) · [See a demo for your team](https://zolmi.ae/demo)

Product information reviewed on 24 September 2026. Current pricing, Terms & Conditions and Privacy Policy are linked above.