Terms of Service

Last Updated: July 28, 2024

Welcome to Zolmi! These Terms of Service ("Terms") govern your use of Zolmi’s salon management software, website, and related services (collectively, the "Services") provided by Umov Sp. z o.o. ("Zolmi", "we", "us", or "our"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. Acceptance of Terms

By creating an account, accessing, or using the Services, you represent that you have read, understood, and agree to be bound by these Terms. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Services Description

Zolmi provides a comprehensive salon management software solution, including but not limited to appointment scheduling, client management, point of sale (POS), inventory management, reporting, and marketing tools.

3. Account Registration and Security

  • Account Creation: You must provide accurate, current, and complete information during the registration process and keep your account information updated.
  • Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
  • Eligibility: You must be at least 18 years old to use our Services.

4. Use of Services

  • License: Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to use the Services for your internal business purposes.
  • Prohibited Conduct: You agree not to:
    • Use the Services for any illegal purpose or in violation of any local, state, national, or international law.
    • Violate or encourage others to violate the rights of third parties, including intellectual property rights.
    • Post, upload, or distribute any content that is unlawful, defamatory, libelous, inaccurate, or that a reasonable person could deem to be objectionable, profane, indecent, pornographic, harassing, threatening, hateful, or otherwise inappropriate.
    • Interfere with security-related features of the Services.
    • Interfere with the operation of the Services or any user’s enjoyment of them, including by uploading or otherwise disseminating viruses, adware, spyware, worms, or other malicious code.
    • Access, monitor, or copy any content or information of the Services using any robot, spider, scraper, or other automated means or any manual process for any purpose without our express written permission.
    • Attempt to decompile, reverse engineer, or otherwise discover the source code of any part of the Services.

5. Fees and Payment

  • Subscription Plans: The Services are offered under various subscription plans. Fees for each plan are set forth on our website.
  • Payment: You agree to pay all applicable fees for the Services in accordance with the payment terms in effect at the time the fee or charge becomes payable. We use third-party payment processors to handle payments.
  • Billing Cycle: Subscription fees are billed on a recurring basis (e.g., monthly or annually) as specified in your chosen plan.
  • Automatic Renewal: Unless you cancel your subscription, it will automatically renew at the end of each subscription period.
  • Price Changes: We reserve the right to change our subscription fees. We will provide you with reasonable prior notice of any price changes.
  • Refunds: Fees are generally non-refundable except as required by law or as otherwise stated in specific offers.
  • Taxes: You are responsible for all taxes associated with your use of the Services, excluding taxes based on our net income.

6. Data Ownership and Privacy

  • Your Data: You retain all ownership rights to the data you submit to the Services ("Your Data"). We do not claim any ownership over Your Data.
  • Client Data: You are responsible for ensuring that you have all necessary rights and consents to upload and process your clients' data ("Client Data") through our Services. You agree to comply with all applicable data protection laws.
  • Privacy Policy: Our collection and use of personal information in connection with the Services are described in our Privacy Policy.

7. Intellectual Property

The Services, including all underlying technology, software, and content (excluding Your Data), are the property of Zolmi and its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use Zolmi’s trademarks, logos, or service marks without our prior written consent.

8. Term and Termination

  • Term: These Terms will remain in effect until terminated by you or us.
  • Termination by You: You may terminate your account and these Terms at any time by following the instructions within the Services or contacting customer support.
  • Termination by Us: We may suspend or terminate your access to the Services at any time, for any reason, including if you violate these Terms. We will make reasonable efforts to notify you before termination.
  • Effect of Termination: Upon termination, your right to use the Services will immediately cease. We may delete Your Data upon termination, subject to our data retention policies and applicable law. Provisions that by their nature should survive termination will remain in effect (including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability).

9. Disclaimers and Limitation of Liability

  • Disclaimer of Warranties: THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
  • Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ZOLMI, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICES. OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES SHALL NOT EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (USD $100) OR THE AMOUNTS PAID BY YOU TO ZOLMI FOR THE PAST THREE MONTHS OF THE SERVICES IN QUESTION.

10. Indemnification

You agree to defend, indemnify, and hold harmless Zolmi and its officers, directors, employees, consultants, affiliates, subsidiaries, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with (i) your access to, use of, or alleged use of the Services; (ii) your violation of these Terms or any representation, warranty, or agreements referenced herein, or any applicable law or regulation; (iii) your violation of any third-party right, including without limitation any intellectual property right, publicity, confidentiality, property or privacy right; or (iv) any disputes or issues between you and any third party.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Poland, without regard to its conflict of law principles. Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by arbitration in Warsaw, Poland, using the English language in accordance with the Arbitration Rules of the Polish Chamber of Commerce then in effect.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will provide notice through the Services or by other means. Your continued use of the Services after such modifications will constitute your acceptance of the new Terms.

13. General Provisions

  • Entire Agreement: These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Zolmi regarding your use of the Services.
  • Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable.
  • Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
  • Assignment: You may not assign or transfer these Terms or your rights under them, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign these Terms at any time without notice or consent.
  • Notices: Any notices or other communications provided by Zolmi under these Terms, including those regarding modifications to these Terms, will be given: (i) via email; or (ii) by posting to the Services.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Umov Sp. z o.o.
Email: support@zolmi.com
Address: [Your Company Address - Please update if different from Privacy Policy, e.g., the NY address from RootLayout]